Telehealth
AN alternative to in-person THERAPY.
Telehealth therapy is an alternative when in-person therapy is not possible, providing flexibility and accessibility. Through secure video calls, you can receive high-quality care tailored to your needs, without the need to travel.
Meet our Telehealth Psychologists who provide online counselling and psychological therapy to clients across Australia.
Telehealth Services
We offer a variety of telehealth services, including:
Individual therapy sessions
Couples counseling
Psychological assessment
Is Telehealth Right for You?
Telehealth is ideal if you:
Prefer the convenience of remote sessions
Have a busy schedule or limited access to in-person services
Feel comfortable with technology and online communication
- Want continuity of care when life becomes unpredictable with illness, travel or work commitments
*Please note that telehealth may not be suitable for emergency situations or certain complex conditions.
Conditions We Commonly Treat via Telehealth
Telehealth psychology is an effective and evidence‑based way to access support for a wide range of mental health concerns. Our online sessions offer the same depth, safety, and person‑centred care you would receive in person at our Spring Hill, Brisbane clinic, with the flexibility of connecting from anywhere in Australia.
As telehealth psychologists, we commonly support clients with:
Anxiety and stress
Including generalised anxiety, social anxiety, panic, health anxiety, study or work‑related stress, and overwhelm.
Depression and mood concerns
Low mood, loss of motivation, emotional fatigue, and difficulties with day‑to‑day functioning.
Trauma and post‑traumatic stress
Support for people who have experienced trauma, including single‑incident events, complex trauma, and ongoing stress.
Life transitions and adjustment
Changes in relationships, study, work, family roles, relocation, or identity that feel difficult to navigate.
Perfectionism and high performance pressure
Common in students, athletes, creatives, and professionals who feel stuck in cycles of pressure, burnout, or self‑criticism.
Self‑esteem and identity concerns
Exploring self‑worth, confidence, identity development, and patterns that impact relationships or wellbeing.
Emotion regulation and coping skills
Support for people who feel overwhelmed by their emotions or want to build healthier coping strategies.
Relationship and interpersonal difficulties
Including communication challenges, conflict patterns, attachment concerns, and couples counselling via telehealth.
Neurodiversity‑affirming support
For autistic and ADHD clients seeking therapy that is respectful, validating, and grounded in neuroaffirming practice.
Grief and loss
Support for bereavement, life changes, and the emotional impact of losing someone or something important.
How to get started
What You'll Need
Getting started is simple! All you need is:
- A device with a camera and microphone (e.g., laptop, tablet, or smartphone)
- A stable internet connection
- A private, quiet space for your session
Your Privacy Matters
We prioritise your confidentiality. Our telehealth platform complies with privacy laws, ensuring your sessions and personal information remain secure.
Easy Booking
Scheduling your session is straightforward—use our online booking system or call us at email us at admin@mindliftpsych.com.
Payment
We offer transparent fees and accept payment methods electronically through our system and send you an invoice of payment.
If you have Mental Health Care Plan from your GP, we process your medicare rebate for you online.
Fees
At Mind Lift Psychology, we believe in providing an affordable service. The current Australian Psychological Society (APS) and Australian Association of Psychologists Inc (AAPi) recommended fee is $300 per hour. A full APS Fee Schedule can be found here. A full APPi Fee Schedule can be found here.
Registerested Psychologist
Individual Psychological Therapy session
(in business hours, 9AM-5PM mONDAY-FRIDAY)
$230
Medicare rebate: $98.95
– (out of pocket: $131.05)
individual psychological therapy session
(outside business hours and sATURDAY)
$250
Medicare rebate: $98.95
– (out of pocket: $151.05)
Provisional Psychologist
Individual Psychological Therapy session
(in business hours, 9AM-5PM mONDAY-FRIDAY)
$130
Provisional Psychologist
Individual Psychological Therapy session
(outside business hours and saturday)
$150
Couples Counselling
couples session:
$300
Gottman assessment:
$60
Private Health Provider
(eligible for rebate)
Medicare rebate
To be eligible to receive psychological services under Medicare, you must be referred by your GP under a Mental Health Treatment Plan for individual therapy. Speak to your GP about your eligibility to claim these Medicare benefits.
Medicare does not provide a rebate for couples therapy.
For more information on Mental Health Treatment Plans, click here.
Please note, you can make a medicare rebate claim with a registered psychologist (not a provisional psychologist)..
Private Health
We do accept private health. Unfortunately, we are unable to let you know how much your private health will cover. We recommend checking your coverage and eligibility with your private health fund to confirm if rebates apply to psychological services.
Cancellation Policy
When appointments are booked, the psychologist holds the whole hour especially for you. Therefore we require 24 hours notice with the following cancellation policy in place. This allows us to offer the allocated time to another person who may be on a waiting list for that appointment.
Full fee for cancellation with less than 24 hours notice.
Full fee for an appointment that has been missed with no notice (non-attendance).
We understand that sometimes you may not be able to attend an appointment because of sudden illness or an unexpected personal emergency. If this happens to you, please contact us as soon as possible to explain the situation. You may call or email us at any time, even after hours, as we do have an answering service that allows you to leave a message and monitor our emails daily on business days.
The APS recommended cancellation fees are:
- 0-24 hours notice: Full fee
- 24-48 hours notice: 50% of fee
- 48 hours – 7 days notice: 25% of fee